Cleaning of the printer/encoder is very important and must be done on a
regular basis for high quality printing and care of the print head. Health
Card Solutions recommends the purchase of our cleaning kit, part number
100600.
The following process should be followed each time the printer ribbon
is replaced.
The cleaning roller
- Remove the cleaning roller.
- Pull the retaining bracket back (towards you).
- Lift the roller to disengage and remove from the printer/encoder.
- Rinse cleaning roller under tap water, rubbing to remove dirt.
- Dry cleaning roller, either by air, with a can of compressed air, or
with a lint free cloth.
Warning DO NOT use alcohol on the cleaning roller, as
this will damage the roller by reducing its ability to attract and retain
dust and dirt.
The next rollers to clean are the drive rollers. The drive rollers need
to be cleaned with a cleaning pen, which comes with printer/encoder
cleaning kit.
- Raise the print head assembly and remove the ribbon. Note,
the cleaning roller should not be in printer/encoder.
- Execute the Eject Card Command by choosing a record from the
database and sending it to the printer several times.
- While the rollers are turning, slowly move the tip of the cleaning
pen across the rollers.
After cleaning is done replace ribbon and lower the print head. Then
replace the cleaning roller. The printer is now clean.
To order cleaning kits please send an e-mail or contact Renee
Aronson.
